Privacy Policy
Introduction
At Inventorysthones, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our loft and industrial design services.
Information We Collect
We collect personal information that you provide directly to us, including your name, email address, phone number, postal address, and any messages you send through our contact form.
We automatically collect technical information when you visit our website, including your IP address, browser type, device information, operating system, pages visited, time spent on pages, and referring website addresses.
We collect information about your interactions with our website, including your design preferences, project requirements, browsing patterns, and how you navigate through our site.
We use cookies and similar tracking technologies to collect information about your preferences and online activities. For detailed information about our use of cookies, please see our Cookies Policy.
How We Use Your Information
We use your information to provide our loft and industrial design services, respond to your inquiries, process orders for our interior design products, and communicate with you about your projects.
We analyze collected data to improve our website functionality, enhance user experience, develop new services, and optimize our design consultation processes.
With your consent, we may use your information to send you promotional materials, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time.
We use your information to comply with legal obligations, enforce our terms and conditions, protect our rights, and prevent fraud or abuse.
Legal Basis for Data Processing
We process your personal data based on your explicit consent when you provide information through our contact forms or subscribe to our communications.
We process data necessary to fulfill our contractual obligations when you purchase products or services from us.
We process data based on our legitimate interests in operating our business, improving our services, and ensuring website security, provided these interests do not override your fundamental rights.
We process data to comply with applicable laws and regulations, including tax and accounting requirements.
Transfer and Disclosure of Data to Third Parties
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our customers, including hosting providers, payment processors, and analytics services.
We may share information with business partners who provide complementary services related to interior design, provided they agree to protect your information.
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure.
International Data Transfer
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
When we transfer data internationally, we implement appropriate safeguards, including standard contractual clauses and other mechanisms approved by applicable data protection authorities, to ensure your information receives adequate protection.
Data Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Contact form submissions are retained for three years. Transaction records are retained for seven years to comply with accounting and tax requirements. Marketing consent data is retained until you withdraw consent. Technical logs are retained for one year.
When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.
Use of Third-Party Services
We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as page views, session duration, and user interactions. This data helps us improve our website and services.
We may use Google Ads Conversion Tracking to measure the effectiveness of our advertising campaigns. This service uses cookies to track conversions and ad interactions.
We may use Google Ads Remarketing to show you relevant advertisements on other websites based on your previous visits to our site. You can opt-out of Google's use of cookies for advertising by visiting Google's Ads Settings.
We use Google Maps API to display location information and provide mapping services. Google may collect location data and usage information when you interact with maps on our website.
These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies to understand how they handle your data.
Use of Cookies
We use various types of cookies, including necessary cookies for website functionality, analytical cookies for website analysis, and marketing cookies for advertising purposes.
You can manage your cookie preferences through our cookie consent popup or your browser settings. For detailed information about our use of cookies, please see our Cookies Policy.
Your Rights
You have the right to access your personal information and receive a copy of the data we hold about you.
You have the right to request correction of inaccurate or incomplete personal information.
You have the right to request deletion of your personal information, subject to certain legal exceptions.
You have the right to request restriction of processing of your personal information in certain circumstances.
You have the right to receive your personal information in a structured, commonly used format and to transmit it to another controller.
You have the right to withdraw your consent for data processing at any time, without affecting the lawfulness of processing based on consent before withdrawal.
You have the right to object to processing of your personal information based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within 30 days.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of any material changes to this policy by posting the updated policy on our website with a new effective date. We may also notify you via email if the changes significantly affect your rights.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at message@inventorysthones.world or visit our location at 1110 2 St SW, Calgary, AB T2R 1E9, Canada.